Refund & Cancellation Policy – Sip Society Mobile Bar

We understand that plans can change unexpectedly. To ensure a smooth and fair experience, please review our refund and cancellation policy:

1. Cancellation Timeline:

30 Days or More Before the Event:

•Full refund of the deposit.

•Alternatively, you may reschedule without penalty (subject to availability).

15-29 Days Before the Event:

•50% refund of the deposit. Option to reschedule with a $50 rebooking fee (subject to availability).

14 Days or Less Before the Event:

•No refund of the deposit.

•Rescheduling may be possible with a $100 rebooking fee (subject to availability).

2. Weather-Related Cancellations:

•For outdoor events affected by extreme weather, we will make every effort to reschedule without a fee.

•If a new date cannot be agreed upon, we will offer a 50% refund of the deposit.

3. Force Majeure:

•In the event of unforeseeable circumstances beyond anyone’s control (e.g., natural disasters, emergencies), both parties will work together to reschedule the event.

•If rescheduling is not feasible, a refund will be issued, minus any non-refundable expenses already incurred.

4. Refund Process:

•Refunds will be processed to the original payment method within 10 business days.
•Any applicable service fees (e.g., credit card processing fees) are non-refundable.

5. No-Show Policy:

•If the client fails to provide access or meet agreed-upon arrangements on the day of the event, the full payment will be forfeited.